CLIENT CARE PROGRAM

Insurance for your System

Video Vision Inc.'s Client Care Plan is designed to detect, diagnose, and oftentimes resolve problems without the need for a service call. It makes use of commercial grade diagnostic and troubleshooting tools that alert Video Vision, Inc.’s service division when a problem occurs. It is a proactive approach to service that not only maximizes network uptime but protects your investment by ensuring your system is properly maintained to perform at its optimal level. Customers enrolled in the Client Care Program will have access to the following (dependent upon chosen
plan)

SYSTEM MONITORING

SECURITY ALERTS

REMOTE SUPPORT*

NETWORK BLUEPRINTING

MONTHLY REPORTS

CUSTOMER APP

PROACTIVE PREVENTION

SOFTWARE AND FIRMWARE UPGRADES

INTERNET HEALTH

Questions? We'd love to connect with you.

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Ready to sign up? Select the plan that's right for you.

  • Protect

    $299
    Every year
     
    • Network Blueprinting
    • Monitoring
    • Security Alerts
  • Prevent

    $399
    Every year
     
    • Network Blueprinting
    • Monitoring
    • Security Alerts
    • Internet Health
    • Monthly Reports
    • Customer App
  • Secure*

    $599
    Every year
     
    • Network Blueprinting
    • Monitoring
    • Security Alerts
    • Internet Health
    • Monthly Reports
    • Customer App
    • Proactive Prevention
    • Remote Power Cycling
    • Annual Firmware Updates
    • Annual Software Updates
  • Best Value

    No Worries*

    $899
    Every year
     
    • Network Blueprinting
    • Monitoring
    • Security Alerts
    • Internet Health
    • Monthly Reports
    • Customer App
    • Proactive Prevention
    • Remote Power Cycling
    • Bi-Annual Firmware Updates
    • Bi-Annual Software Updates